Portfolio Company Update: 7GC Portfolio Company hims & hers Response to COVID-19
7GC portfolio company hims & hers over the course of the past 18 has successfully grown its product offering – including its women line hers – and has now begun its move into mental health and broader primary care telehealth in the wake of COVID-19.
The company has launched group therapy services through its brands as part of an initial push into mental health services and COVID-19 screening testing.
The company began exploring mental health as a category eight months ago, and accelerated its pace to respond due to increased consumer demand caused by the COVID-19 pandemic.
hims and hers are beginning their foray into mental wellness with anonymized group therapy that has fewer barriers to cross than providing treatment for individual therapy or text-based sessions. The company released an entire new “online therapy” section to their website last week.
hims & hers announced at the end of March that it would be offering free COVID-19 screenings via both its for hims and for hers websites.
The screening runs users through a questionnaire to assess their symptoms and then provides feedback on whether they should continue to monitor how they feel at home. If hims & hers recommend medical treatment — it connects people with a primary physician digitally.
The screening advice has been critical to help manage and alleviate prospective cases at hospitals who are in short supply of medical workers overrun with a growing number of patients.
Relevant press:
Business Insider: https://www.insider.com/hims-and-hers-covid-19-screening-service
Bizjournals: https://www.bizjournals.com/sanfrancisco/news/2020/03/23/health-tech-startup-pivots-from-hair-loss-and.html